PCMacs are seriously committed to the privacy and security of your personal information. Our primary goal on collecting any personal information is to provide you with a smooth, efficient and trouble-free experience whilst using our services. When you order, we need to know your name, e-mail address, delivery address, the credit or debit card number, the card’s expiry date and the card’s registered address. This allows us to process your orders and to notify you of the status of your order. We also ask for your telephone number so that we can contact you if there is a problem with your order. If there is a delivery problem we sometimes give the number to our carriers so they can contact you to arrange delivery.
We may also use the information we collect to send you our monthly catalogue and e-mail you information; such as special offers, changes to the website or other valuable information. If you would rather not receive our catalogue please call our main telephone number or email us. If you do not wish to receive our e-mail promotions please opt out’ during account creation process.
GDPR
The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a new regulation which replaces the Data Protection Regulation (Directive 95/46/EC) The Regulation aims to harmonise data protection legislation across EU member states, enhancing privacy rights for individuals and providing a strict framework within which commercial organisations can legally operate.
Even though the UK has expressed its intention to leave the EU in March 2019, the GDPR will be applicable in the UK from 25th May 2018. The Government intends for the GDPR to continue in UK law post Brexit and has also introduced a Data Protection Bill to replace the current Data Protection Act in due course.
Your new rights under the GDPR are set out in this notice but will only apply once the GDPR becomes law on 25th May 2018.
COOKIES FOR SITE PERFORMANCE AND SITE ANALYTICS.
SESSION COOKIES.
We use a session cookie to remember your log-in details for you. We deem this strictly necessary to the working of this website and if these are disabled then various functionality of the site will be broken and you will be unable to place any orders.
PERSISTENT COOKIES.
WE USE PERSISTENT COOKIES TO REMEMBER ITEMS YOU HAVE PLACED IN YOUR SHOPPING BASKET AND ITEMS YOU HAVE RECENTLY VIEWED. AGAIN, WE DEEM THESE STRICTLY NECESSARY FOR THE WORKING OF THE SITE AND IF THESE ARE DISABLED YOU WOULD BE UNABLE TO PLACE AN ORDER.
AFFILIATES AND THE PARTNER PROGRAM.
The affiliate schemes and partner program that we run requires cookies to record the fact that you have either come to our site through an affiliate or are a member of our partner program. Without this tracking we would be unable to record who placed orders through affiliate schemes or the partner program and we would be unable to pay commission or record partner points. As such these are also deemed necessary to the working of the site and if disabled would break this functionality.
GOOGLE ANALYTICS.
We use this to understand how the site is being used in order to improve the user experience. User data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html
SOCIAL BUTTONS.
On many of the pages of the site you will see ‘social buttons’. These enable users to share or bookmark certain pages. There are buttons for: Twitter, Google +1, Facebook, etc. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of PCMacs. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this site. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting PCMacs, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
EXTERNAL WEB SERVICES.
We may occasionally use a number of external web services on the PCMacs site, mostly to display content within our web pages. For example, to display videos we use YouTube. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content, but are the most common. As with the social buttons we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.
BLOG COMMENTS & REVIEWS.
In order to leave a comment on our Blog or review a product you have to give us your Name and Email address. We require name and email addresses for quality control purposes.
WILL PCMACS DISCLOSE THE INFORMATION IT COLLECTS TO OUTSIDE PARTIES?
We do not sell, trade, or rent your personal information to others.
HOW DO WE PROTECT CUSTOMER INFORMATION?
PCMacs uses many different industry standard security techniques to safeguard the confidentiality of your personal information. When you place orders or access your account information, you are connected to our secure server. We encrypt your information using SSL (secure socket layers) secure server software before it is sent to us. This ensures that your information can only be read by our secure server and cannot be unscrambled by any outside party. Furthermore, all information is collected lawfully and in accordance with the Data Protection Act 1988. We do not store credit card details nor do we share financial details with any 3rd parties.
YOUR RIGHTS
The GDPR provides you with the following rights. To:
- Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
- Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing.
- Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
- Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
- Request the transfer of your personal information to another party in certain formats, if practicable.
- Make a complaint to a supervisory body which in the United Kingdom is the Information Commissioner’s Office. The ICO can be contacted through this link: https://ico.org.uk/concerns/
ACCESS TO INFORMATION
The Data Protection Act 1998 and the GDPR give you the right to access information held about you. We also encourage you to contact us to ensure your data is accurate and complete.
Your right of access can be exercised in accordance with the GDPR.